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Manage Your MongoDB Atlas Account

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Find Your MongoDB Atlas Account

You can manage your Atlas account's settings, unlink your account from the Google account, and configure multi-factor authentication for your account.

To find your MongoDB Atlas account:

1

Click your account's name in the Atlas top menu.

2

Click Manage your MongoDB Account.

The Overview page opens. From here, you can:

From the left-side navigation bar, you can also:

Unlink Your MongoDB Atlas Account from Your Google Account

If you linked your MongoDB Atlas account to your Google Account, you can unlink it using the following procedure.

To unlink your MongoDB Atlas account from your Google Account:

1

Click your account's name in the Atlas top menu.

2

Unlink your account from the Google acccount.

  1. Click Manage your MongoDB Account.

  2. Click Login info. The console indicates that:

    • Your Atlas account is linked to your Google account.
    • If you intend to unlink your account, you must change your password for your Atlas account.
  3. Click Unlink from Google.
  4. Click Confirm. Atlas sends you an email to your Gmail account. This message has instructions to reset your Atlas account password.
3

Reset your password.

  1. Log in to Gmail and locate the Password Reset email.

    Note

    If you don't reset your password within two hours, submit a new request.

  2. Click the password reset link in the email to complete the password reset process.
  3. Type your email.

  4. Type your new Atlas password.

    Note
    Atlas Password Policy

    Your Atlas user account password must:

    • Contain at least eight characters.
    • Contain unique characters, numbers, or symbols.
    • Exclude your email address and Atlas username.
    • Differ from your previous four passwords.
    • Differ from the most commonly used passwords.
  5. Retype your new password to confirm it.
  6. Click Save. When your password meets the requirements and matches in both fields, you have reset your password. Atlas displays a success message with a link to log in.
4

Log in to Atlas.

  1. Click Log in to continue.
  2. Type your email.
  3. Type your new password.

Delete an Atlas Account

This section walks you through deleting your Atlas account.

Prerequisites

To delete your Atlas account, you must ensure that you have no:

  • Outstanding invoices
  • Active database deployments
  • Projects
  • Organizations
Important

If you log in to Atlas through an identity provider, you can't delete your account yourself. Contact your identity provider to delete your Atlas account.

If you use legacy two-factor authentication, disable it before proceeding to delete your Atlas account.

Delete All Projects

Delete a Project

To delete a project for an organization:

  • You must either have the Owner role for the project or have the Organization Owner role for the project's organization.
  • The project must have no outstanding invoices.
  • The project must have no active database deployments. To learn how to view your project's invoices, see View or Download Your Invoices.
Terminate All Clusters
Warning

Terminating a cluster also deletes any backup snapshots for that cluster. See Snapshot Schedule.

To terminate an Atlas cluster:

1
Navigate to the Database Deployments page for your project.
  1. If it is not already displayed, select the organization that contains your desired project from the Organizations menu in the navigation bar.
  2. If it is not already displayed, select your desired project from the Projects menu in the navigation bar.
  3. If the Database Deployments page is not already displayed, click Databases in the sidebar.
2
Click next to the cluster you want to terminate.
3
Click Terminate.

To terminate an Atlas serverless instance:

1
Navigate to the Database Deployments page for your project.
  1. If it is not already displayed, select the organization that contains your desired project from the Organizations menu in the navigation bar.
  2. If it is not already displayed, select your desired project from the Projects menu in the navigation bar.
  3. If the Database Deployments page is not already displayed, click Databases in the sidebar.
2
Click next to the serverless instance you want to terminate.
3
Click Terminate.

Atlas executes the terminate operation after completing any in-progress deployment changes.

Delete the Project

You can delete a project for an organization either from the organization's Projects view or the project's Project Setting view:

Leave or Delete All Organizations

Leave an Organization

Note

If you are the only Organization Owner in an organization, you must promote another member to Organization Owner before you can leave an organization.

1
View all of your organizations.
  1. Expand the Organizations menu in the navigation bar.
  2. Click View All Organizations.
2
Leave organization.

For the organization you wish to leave, click its Leave button to bring up the Leave Organization dialog.

3
Click Leave Organization in the Leave Organization dialog.

Delete an Organization

Note

To delete an organization, you must have the Organization Owner role for the organization.

You cannot delete an organization that has active projects. You must delete the organization's projects before you can delete the organization.

1
Navigate to the Settings page for your organization.
  1. If it is not already displayed, select your desired organization from the Organizations menu in the navigation bar.
  2. Click the Organization Settings icon next to the Organizations menu.
2
In the General Settings tab, click Delete.

This displays the Delete Organization dialog.

3
Click Delete Organization to confirm.

Once you delete all active database deployments, projects, and organizations, you are no longer billed for any Atlas activity and no longer receive Atlas alerts.

Delete your Atlas Account

Important

Once you delete your account there's no way to recover it.

You can't reuse the email address that is associated with the deleted account to create a new Atlas account.

1

Navigate to your Login Info.

  1. Click your name in the top right corner of the Atlas UI.
  2. Click Manage your MongoDB Account.
  3. Click Login Info in the left navigation panel.
2

Click Delete Account.

3

Confirm that you want to delete your account.

  1. Acknowledge the implications of deleting your Atlas account.
  2. Click Confirm Account Deletion.
Note

If there are any requirements you have not yet met, you are prompted to complete them before deleting your account.

4

Verify your identity.

You are prompted to verify your identity:

  • If you use MFA, you are prompted verify your identity with your chosen MFA authentication method.
  • If you use Google SSO, MongoDB sends a code to your email address. Use that code to verify your identity. Accounts that use Google SSO are automatically unlinked as part of the account deletion process.
  • If you don't have MFA configured and don't use Google SSO, you are prompted to re-verify your password. Then, MongoDB sends a code to your email address. Use that code to finish verifying your identity.

Your account is deleted.

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